7u778 Terms and Conditions

1 General Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the 7u778 platform and all its services. These Terms form a legally binding agreement between you and 7u778. By using the platform, you confirm that you have fully read, understood and agreed to all these Terms.

7u778 is an online betting and casino platform that provides various gaming and sports betting services to Bangladeshi players. This platform is for adults only — meaning those who are at least 21 years of age.

If you disagree with any part of these Terms, please refrain from using this platform. 7u778 reserves the right to change these Terms at any time, and continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.

2 Account Registration and Eligibility

2.1 Age and Eligibility Requirements

To open an account and use services at 7u778, you must meet the following eligibility criteria:

• You must be at least 21 years of age.
• You must have a valid and active mobile banking account registered in your own name.
• You must not be residing in a jurisdiction where online betting is completely prohibited.
• You are operating the account in your own name and for your own benefit, not on behalf of any third party.

2.2 Single Account Policy

Each individual may operate only one account. Attempting to open multiple accounts under the same person's name, within the same household, on the same device, or from the same IP address may result in all accounts being cancelled and associated balances being forfeited.

2.3 Accuracy of Information

All information provided at registration must be completely truthful, accurate and up to date. Providing false information will result in the account being closed immediately. 7u778 may request additional documents for identity verification at any time.

3 Account Security and Responsibility

It is your responsibility to keep your account login details — username and password — completely confidential. 7u778 will never ask for your password by phone, email or chat.

• Do not share your account details with anyone.
• If you suspect unauthorised access, contact the support team immediately.
• 7u778 will not be held responsible for suspicious activity if you fail to report it in a timely manner.
• You bear full responsibility for all betting and transactions conducted on your account.

4 Deposits, Withdrawals and Payments

4.1 Deposit Terms

The following mobile banking methods can be used to deposit funds at 7u778: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳200.

• Minimum deposit: ৳200 (for each method).
• The account must be registered in your own name.
• Deposits from third-party mobile banking accounts are not accepted.
• Deposited funds are generally credited to the account instantly.

4.2 Withdrawal Terms

The same methods — bKash, Nagad, Rocket and Upay — must be used for withdrawals, and the method must be consistent with the deposit method.

• Minimum withdrawal: ৳500.
• Standard withdrawal processing time: 5 to 30 minutes.
• Account verification must be completed before withdrawing.
• Wagering requirements must be met to withdraw winnings earned from bonuses.

4.3 General Payment Policy

7u778 reserves the right to suspend, cancel or reject any payment in cases of technical errors or fraudulent activity. In cases of suspicious transactions, withdrawals may be placed on hold until additional verification is completed.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New users at 7u778 will receive a 100% match bonus on their first deposit, up to ৳8,000. For example: if you deposit ৳1,000 you will receive an additional ৳1,000 as a bonus, giving a total balance of ৳2,000. To receive the maximum bonus, you must deposit ৳8,000 or more — for example, a deposit of ৳18,000 will yield a bonus of ৳8,000 and a total balance of ৳26,000.

5.2 Wagering Requirements

Before withdrawing winnings from bonus funds, you must wager 25 times the bonus amount. Wagering is calculated on the bonus amount only — not on the combined total of deposit and bonus. For example: a ৳1,000 bonus × 25 = ৳25,000 must be wagered before bonus winnings can be withdrawn.

5.3 General Bonus Rules

• Each bonus offer has its own validity period and terms, which are published on the offers page.
• An account may not claim the welcome bonus more than once.
• If bonus abuse is found, the bonus and associated winnings will be cancelled.
• 7u778 reserves the right to change or discontinue the bonus programme at any time.
• Bonuses are only usable in approved game categories — as specified in the terms of the relevant offer.

6 Betting Rules

6.1 General Betting Policy

All types of betting at 7u778 are conducted in a fully transparent and fair manner. Once a bet is confirmed, it cannot be changed or cancelled, unless there is an issue with settlement due to a technical error.

6.2 Event Cancellation and Rescheduling

If a sports event is cancelled, the associated bet will generally be voided and the bet amount will be refunded. If an event is rescheduled, the rules of the specific game category will apply.

6.3 Technical Errors

If incorrect odds or payouts are displayed due to a technical error, 7u778 reserves the right to cancel such bets. 7u778 will not be held liable for any losses caused by technical disruptions.

6.4 Maximum Bet Limits

7u778 sets maximum bet limits for various games and events. The specific limit for each game or market is stated in the relevant section. 7u778 may change these limits at any time.

7 Prohibited Activities and Abuse

The following activities are strictly prohibited and will result in the account being closed immediately:

• Opening or operating multiple accounts.
• Abusing the bonus system or claiming bonuses through linked accounts.
• Using false or incomplete identification.
• Attempting to hack, manipulate or make any unauthorised interference with the gaming system.
• Using a third party's account or payment method.
• Participating in money laundering or other illegal financial activities.
• Selling, transferring or renting an account to a third party.
• Impersonating 7u778 staff or communicating in their name.

If 7u778 detects suspicious activity, it reserves the right to temporarily suspend the account and transactions during the course of an investigation.

8 Account Suspension and Closure

8.1 Closure by 7u778

7u778 reserves the right to suspend or permanently close an account in the following circumstances:

• Breach of Terms.
• Suspected fraudulent activity or money laundering.
• Providing false identification.
• Order from a court or regulatory authority.
• Extended period of inactivity.

8.2 Closure by the User

You may voluntarily close your account at any time. To do so, contact the support team via live chat or email. Any outstanding bets will be settled and any valid balance will be withdrawn before the account is closed.

9 Privacy and Data Protection

7u778 is committed to protecting your personal information. We use SSL encryption and other industry-standard security technologies. Our full policy on data collection, use and protection is described in detail on our Privacy Policy page.

Your personal information will not be sold or shared with third parties, however information may be provided to relevant authorities in cases of legal obligation or fraud investigation. Necessary information may be shared with trusted third-party service providers for payment processing purposes.

10 Responsible Gaming

7u778 believes in responsible gaming. We place the highest priority on the wellbeing and safety of our players. Gambling should be for entertainment — not as a solution to financial problems.

• You can set your own deposit limits, betting limits or session time limits.
• You can access a voluntary temporary break (cooling-off) or long-term self-exclusion facility if needed.
• Use of this platform by anyone under 21 years of age is strictly prohibited.

For more details on responsible gaming, visit our Responsible Gaming page.

11 Intellectual Property

All content published on the 7u778 platform — logos, designs, graphics, text, software, code and other elements — is protected under the intellectual property rights of 7u778 or the relevant third parties.

Reproduction, distribution, modification or use of any content on this platform for commercial purposes without written permission from 7u778 is strictly prohibited. Violation of this rule may result in legal action.

12 Limitation of Liability

7u778 will not be held liable under any circumstances for the following:

• Any lost bet or missed opportunity due to internet connection disruption.
• Any loss caused by issues with your device or browser.
• Third-party payment processing delays or errors.
• Any loss caused by your own error.
• Indirect or incidental losses arising from technical errors.

7u778 always strives to maintain a safe and reliable platform, however it is not possible to guarantee that any technical service will run without interruption. In the event of any disruption, we are committed to resolving the issue as quickly as possible.

13 Changes to Terms

7u778 reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect once published on this page. For significant changes, a notification may be sent to the registered email or through the platform.

If you continue using 7u778 after any changes to the terms and conditions, this will be considered your acceptance of the new terms. You are advised to check this page regularly.

14 Contact & Support

If you have any questions or concerns about these terms and conditions, please contact our support team. 7u778 customer support is available 7 days a week, 24 hours a day, in both Bengali and English.